INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How long does delivery take?
Standard Shipping: 7–15 business days
Express Shipping: 3–7 business days
You’ll receive a tracking number once your order is dispatched.
What payment methods do you accept?
We accept:
Visa, MasterCard, American Express
PayPal
Apple Pay & Google Pay
Klarna (Pay Later options where available)
Can I return or exchange an item?
Yes, we have a 14-day return policy. Items must be unused, in original packaging. To start a return, email support@onsales.pk with your order number.
How can I track my order?
Once your order ships, we’ll email you a tracking link. You can also log into your Onsliestore account to view your order status.
Where do you ship?
We currently ship internationally, including the PK, SUDIA, UAE, and most parts of Europe and Asia. Shipping times and costs vary depending on your location.
INFORMATION ABOUT US